Returns and Refunds

• Not all items will qualify for returns. Buyer's remorse is not grounds for a return/refund. Approval of return requests is at the sole discretion of EQUIPCO USA COM, Inc.
• The buyer must obtain a Return Authorization number from EQUIPCO USA COM, Inc. prior to returning any items. There is no guarantee that a credit will be made for an unauthorized return.
• Merchandise must be returned complete with all of the manufacturer's packaging and wrapped securely to protect from damage in shipping.
• Refused and returned goods will be inspected to assess condition and re-salability.
• The buyer will be responsible for the following costs unless otherwise stated in writing by EQUIPCO USA COM, Inc.
  • Original packing and shipping costs
  • Any accumulated storage fees from the carrier
  • Return shipping costs
  • Restocking fees
  • Repair charges for any damages incurred to product
  • Charges disclosed as non-refundable
• If the seller agrees there is a misrepresentation, the seller will refund only the purchase price of the merchandise upon its return to the specified return address.
• EQUIPCO USA COM, Inc. will deduct all applicable charges before issuing a refund. If return costs and fees exceed the original charges, the buyer is responsible for the difference and authorizes EQUIPCO USA COM, Inc. to charge his credit card.
• The buyer's account will be adjusted in the amount stated by EQUIPCO USA COM, Inc. once all procedures have been followed.
• If the buyer fails to follow these terms and conditions, there will be no credit.
• The buyer must recognize that complexity of returns and cancellations may cause a refund to take up to two billing cycles. The customer service and accounting staff at EQUIPCO USA COM, Inc. will work hard to complete the process as quickly as possible.