The buyer must notify EQUIPCO USA COM, Inc. of any refused shipments.
Problems or concerns must be reported within 3 days of receipt of the item.
Problems or concerns must be reported in writing to EQUIPCO USA COM, Inc. This may be by posting a request in the buyer's message area on www.equipcousa.com, by sending an email from the email address registered with the seller, or by certified mail.
Any reports of malfunction must include an inspection report from a knowledgeable, licensed, authorized, experienced technician detailing his findings regarding the issue.
The buyer agrees to abide by the decisions of EQUIPCO USA COM, Inc. regarding problem resolution.