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Terms and Conditions

How Do I Report a Problem?

  • The buyer must notify EQUIPCO USA COM, Inc. of any refused shipments.
  • Problems or concerns must be reported within 3 days of receipt of the item.
  • Problems or concerns must be reported in writing to EQUIPCO USA COM, Inc. This may be by posting a request in the buyer's message area on www.equipcousa.com, by sending an email from the email address registered with the seller, or by certified mail.
  • Any reports of malfunction must include an inspection report from a knowledgeable, licensed, authorized, experienced technician detailing his findings regarding the issue.
  • The buyer agrees to abide by the decisions of EQUIPCO USA COM, Inc. regarding problem resolution.