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Terms and Conditions

Delivery and Receipt of Merchandise

  • Orders usually ship within the manufacturers lead time plus 7 days after payment has been processed unless otherwise noted in the item's listing. Due to occasional stock issues or custom-made merchandise, orders may potentially take 4-6 weeks to ship. There is NO GUARANTEE OF SHIPPING TIMES. If you have questions about the status of your order, check your customer area on our web site or contact us by phone or email.
  • We may request additional confirmation (such as for shipping address or custom-made equipment) that may delay order processing.
  • The buyer pays all costs relating to the shipment, including charges by the shipping company that were not paid during check out. These might include, but are not limited to: additional charges due to inaccurate information provided to EQUIPCO USA COM, Inc. relating to the delivery, charges due to failed delivery attempt(s) by the shipping company, etc.
  • New equipment is sold FOB manufacturers' dock at the facilities' location.
  • Ownership of the goods passes to the buyer at the shipping point. The seller accepts no responsibility for the item once it is shipped. The buyer agrees to perform his fiduciary duty to protect his property after it is shipped.
  • Refused shipments or items, as well as shipments the carrier cannot deliver, will be considered delivered to the buyer. Any associated returns will be considered unauthorized.
  • The buyer is responsible for inspecting the shipment during delivery by the shipping company for damages, both obvious and hidden. The buyer will accept the delivery and note on the delivery receipt any damages or concerns. Failure to notate any defects could result in a significant reduction in the carrier's liability during damage claims.
  • The buyer is responsible for filing any loss or damage claims in the manner and time frame directed by the carrier. Shipping companies do not allow third parties to file or get involved in a damage claim. EQUIPCO USA COM, Inc. is a third party in the shipment of most of the items it sells. EQUIPCO USA COM, Inc. will willingly assist the buyer with the filing and handling of the claims based on the buyer's needs and requests.
  • The buyer is responsible for any concerns, issues, or charges for these shipments and agrees to hold EQUIPCO USA COM, Inc., its suppliers, and its vendors harmless.